CALL CENTER

Call Center for webSince 1986, Mohr Partners has been the key advisor on numerous projects consulting with corporations to determine optimal locations for their call center operations. Our broad base of services has earned us the reputation of being a one-source provider of creative approaches and executing flawless call center strategies.

Our services include:
  • Call center site selection
  • Market research analysis
  • Comparative financial analysis
  • Lease negotiation expertise
  • Tax abatement
  • Incentive negotiations
  • Project and construction management
  • Lease and contract review
  • Post-project evaluation
  • Strategic services and planning
  • International capability
Research and Site Selection Services

We have a full-time research and site selection team that provides services including demographic studies, GIS mapping and market research. Our analysts conduct over 2,000 research and site selection projects annually, providing insight into various markets across the United States.

Effective site selection requires sophisticated quantitative and qualitative analysis. Points for consideration include:

  • Labor force analysis
  • Population studies
  • Social factors
  • Economic factors and incentives
  • Call center saturation
  • Community cost comparison
  • Property availability and costs

We identify the factors that are of highest importance to you and create a matrix to rank city alternatives, resulting in a customized decision-making template.

Based on accepted paradigms, we create and maintain “Top Ten” lists for major metropolitan areas and smaller markets.

Need a call center in 30 days?

We can accommodate short time frames because of our database of plug-and-play call centers that are available at all times.

Economic Incentives and Tax Abatements

We keep close contact with economic development councils across the United States to maintain current information on incentive programs. We have an in-house economic incentive expert who handles all negotiations on your behalf.

  • Tax abatements
  • Tax credits
  • Cash grants
  • Training programs
  • Recruiting and screening
  • Employee relocation assistance
  • Site development assistance
  • Infrastructure improvements
  • Utility rate concessions
  • Temporary space

For more information about our call center services, please e-mail us at mohrinfo@mohrpartners.com.